Privacy Policy

This Privacy Policy describes how Seasons Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects information about you when you visit our website located at pizza-seasons.digital (the "Website"), place orders, use our services, or otherwise interact with us. We are committed to protecting your privacy and handling your personal information with transparency, integrity, and care.

Please read this Privacy Policy carefully. By accessing or using our Website, placing an order, or otherwise interacting with our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website or services.

This Privacy Policy is governed by and complies with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable state consumer protection statutes.

1. About Us

Seasons Pizza is a food service business operating in the United States, dedicated to providing high-quality pizza and related food products to our customers through our online ordering platform and related services.

For any questions, concerns, or requests related to your privacy, please contact us using the information provided in Section 14 of this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information we collect through the following channels:

• Our Website at pizza-seasons.digital
• Online ordering and delivery platforms linked to or associated with our Website
• Email, telephone, and other communications you initiate with us
• In-store interactions, promotions, and loyalty programs (where applicable)
• Social media pages and profiles operated by Seasons Pizza
• Third-party platforms and applications that interact with our services

This Privacy Policy does not apply to third-party websites, applications, or services that may be linked from our Website. We encourage you to review the privacy policies of any third-party services you access through links on our Website.

3. Information We Collect

We collect several types of information from and about users of our Website and services. The categories of personal information we may collect include the following:

3.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, or otherwise engage with us, we may collect personal identification information, including:

• Full name
• Email address
• Phone number
• Mailing and delivery address (including street address, city, state, and ZIP code)
• Username and password (stored in encrypted form)
• Date of birth (where required for age verification or promotional purposes)
• Profile picture or avatar (if you choose to upload one)

3.2 Payment and Financial Information

When you make a purchase through our Website, we may collect payment-related information. Please note that full payment card details (such as full credit or debit card numbers) are processed directly by our trusted payment processors and are not stored on our servers. We may collect and retain:

• Partial payment card information (e.g., last four digits, card type)
• Billing name and billing address
• Transaction identifiers and order history
• Payment confirmation and receipt information

3.3 Order and Transaction Information

We collect information related to the products and services you purchase or inquire about, including:

• Order contents, quantities, and customizations
• Delivery instructions and preferences
• Order history and frequency
• Special dietary requests or allergy notes
• Discount codes and promotional redemptions

3.4 Usage Data and Website Interaction Information

When you visit and interact with our Website, we automatically collect certain technical and usage data, including:

• IP address and approximate geographic location derived from IP address
• Browser type, version, and language settings
• Operating system and device type
• Pages viewed, links clicked, and navigation paths on our Website
• Time and date of your visit and duration of sessions
• Referring URL (the website that directed you to ours)
• Search terms entered on our Website
• Items added to or removed from your cart

3.5 Device Information

We may collect information about the devices you use to access our Website, including:

• Device identifiers (such as advertising IDs or device IDs)
• Hardware model and specifications
• Mobile network information
• Screen resolution and display settings
• Time zone settings

3.6 Location Information

With your consent, we may collect precise geolocation data to assist with delivery services or to show you nearby promotions. You may disable location services at any time through your browser or device settings.

3.7 Communications and Feedback

When you contact us by email, phone, contact form, or any other means, we collect the content of those communications, including:

• Inquiry and complaint details
• Customer service correspondence
• Survey responses and ratings
• Reviews and testimonials you submit

3.8 Cookies and Similar Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to collect information about your browsing behavior and preferences. For full details, please refer to Section 9 of this Privacy Policy.

3.9 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your social account or interact with our social pages)
• Delivery and logistics partners
• Analytics providers and advertising networks
• Fraud detection and identity verification services
• Public databases and records

4. How We Use Your Information

We use the personal information we collect for a variety of business and operational purposes, including:

4.1 Service Provision and Order Fulfillment

• Processing and completing your food orders and transactions
• Facilitating delivery or pickup arrangements
• Sending order confirmations, receipts, and status updates
• Managing your account and preferences
• Responding to your inquiries, requests, and complaints
• Providing customer support services

4.2 Business Operations and Improvements

• Administering and improving our Website, menu, and overall services
• Conducting internal research, analytics, and quality assurance
• Troubleshooting technical issues and monitoring Website performance
• Training and developing our staff and systems
• Maintaining accurate business records

4.3 Marketing and Communications

• Sending you promotional emails, special offers, and newsletters (with your consent or as permitted by applicable law)
• Informing you about new menu items, seasonal promotions, and loyalty rewards
• Personalizing marketing content based on your order history and preferences
• Conducting customer satisfaction surveys
• Running targeted advertising campaigns on third-party platforms

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any marketing email, updating your account settings, or contacting us directly at [email protected].

4.4 Analytics and Performance Measurement

• Analyzing Website traffic and user behavior to understand how our Website is used
• Measuring the effectiveness of marketing campaigns and promotions
• Generating aggregated, anonymized reports and statistics
• Evaluating customer preferences and purchasing trends

4.5 Legal Compliance and Security

• Complying with applicable federal and state laws and regulations
• Enforcing our Terms of Service and other agreements
• Detecting, preventing, and investigating fraud, unauthorized access, and other illegal activities
• Protecting the rights, property, and safety of Seasons Pizza, our customers, and the public
• Responding to lawful requests from regulatory authorities and law enforcement

5. Legal Basis for Processing (Applicable Law)

As a business operating in the United States, our data processing practices are governed by federal and state laws, including the FTC Act, which prohibits unfair or deceptive practices related to privacy, and the CCPA/CPRA for California residents. We process your personal information based on the following grounds:

• Contractual necessity: Processing required to fulfill your order and provide our services
• Legitimate business interests: Processing necessary for our operations, fraud prevention, and service improvement
• Your consent: Processing based on your explicit consent (e.g., marketing communications, location data)
• Legal obligation: Processing required to comply with applicable laws and regulations

6. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with trusted third parties in the following circumstances:

6.1 Service Providers and Business Partners

We engage third-party service providers to assist with various aspects of our business operations. These providers are contractually obligated to use your information only for the specific purposes we direct and to maintain appropriate security measures. Categories of service providers include:

• Payment processors: To securely handle financial transactions
• Delivery and logistics companies: To fulfill your delivery orders
• Cloud hosting and IT providers: To host our Website and store data
• Email service providers: To send transactional and marketing communications
• Analytics providers: Such as Google Analytics, to analyze Website usage
• Advertising networks: To deliver targeted advertising on our behalf
• Customer support platforms: To manage customer inquiries
• Fraud detection services: To protect against unauthorized transactions

6.2 Legal Requirements and Law Enforcement

We may disclose your personal information when required or permitted by law, including:

• In response to a valid subpoena, court order, or other legal process
• To comply with applicable federal, state, or local laws and regulations
• To cooperate with government investigations or regulatory inquiries
• To protect the rights, property, or safety of Seasons Pizza, our employees, customers, or the general public
• To enforce our Terms of Service or other legal agreements

6.3 Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or other business transfer, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on our Website if such a transfer occurs and inform you of any changes to this Privacy Policy.

6.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other business purposes.

6.5 With Your Consent

We may share your personal information with other third parties when you have provided explicit consent for us to do so.

7. Data Security

Protecting your personal information is a top priority for Seasons Pizza. We implement a comprehensive set of technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

7.1 Technical Safeguards

• SSL/TLS encryption: All data transmitted between your browser and our Website is encrypted using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols
• Password hashing: User passwords are stored using strong one-way cryptographic hashing algorithms
• Firewalls and intrusion detection: Our servers are protected by firewalls and monitored for unauthorized access attempts
• Access controls: Access to personal data is restricted to authorized personnel on a need-to-know basis
• Secure payment processing: Payment card data is handled by PCI-DSS compliant payment processors

7.2 Administrative Safeguards

• Regular employee training on data privacy and security practices
• Data processing agreements with all third-party service providers
• Internal privacy and security policies and procedures
• Regular security audits and vulnerability assessments

7.3 Incident Response

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant authorities in accordance with applicable law, including any state breach notification laws applicable in our jurisdiction.

8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable United States law.

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the business or commercial purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: Although we do not sell personal information for monetary consideration, you have the right to opt out of the "sharing" of your personal information for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to purposes necessary for providing our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge different prices, or provide a different level of quality for exercising these rights.

8.2 General Privacy Rights (All Users)

Regardless of your state of residence, we strive to provide all users with the following rights:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Right to Data Portability: Request a copy of your personal data in a structured, commonly used, machine-readable format
• Right to Withdraw Consent: Withdraw consent for processing based on consent at any time, without affecting the lawfulness of processing conducted prior to withdrawal
• Right to Opt-Out of Marketing: Opt out of receiving marketing communications at any time

8.3 How to Submit a Privacy Request

To exercise any of your privacy rights, you may submit a verifiable consumer request using the following methods:

• Email: [email protected] (subject line: "Privacy Rights Request")
• Website: pizza-seasons.digital (Contact page)

We will verify your identity before processing your request to protect your information from unauthorized disclosure. We aim to respond to verifiable consumer requests within 45 days of receipt. We may extend this period by an additional 45 days where reasonably necessary, in which case we will notify you of the extension within the initial 45-day period. We will not charge a fee for reasonable requests unless they are excessive, repetitive, or manifestly unfounded.

You may designate an authorized agent to make a request on your behalf. Authorized agents must provide written authorization from you or proof of power of attorney.

9. Cookies and Similar Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and support our marketing activities.

9.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to website operators. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period).

9.2 Types of Cookies We Use

9.3 Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Browser settings: Most browsers allow you to refuse cookies, delete existing cookies, or be notified when new cookies are set. Please note that disabling cookies may affect the functionality of our Website.
• Cookie consent tool: Where required by law, we provide a cookie consent mechanism that allows you to accept or reject non-essential cookies when you first visit our Website.
• Opt-out tools: You can opt out of interest-based advertising through the Digital Advertising Alliance or the Network Advertising Initiative.

For more detailed information about our use of cookies, please refer to our full Cookie Policy available on our Website at pizza-seasons.digital.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

When personal information is no longer needed, we securely delete or anonymize it so that it can no longer be associated with you. In some cases, we may be required to retain certain information for longer periods under applicable law or to resolve disputes and enforce our agreements.

11. Children's Privacy

We do not knowingly market to, solicit, or collect personal information from children under the age of 18. Our Website is not directed to children, and we do not offer products or services specifically designed for children.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete such information from our records.

In addition to our 18+ requirement, we comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the online collection of personal information from children under the age of 13 without verifiable parental consent.

12. International Data Transfers

Seasons Pizza is based in the United States, and your personal information is primarily processed and stored on servers located within the United States. However, some of our third-party service providers may be located in, or operate servers in, other countries.

If your personal information is transferred to, processed in, or stored in a country outside of the United States, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable law. These safeguards may include:

• Data processing agreements incorporating standard contractual clauses or other appropriate transfer mechanisms
• Ensuring that recipient countries or organizations maintain adequate levels of data protection
• Implementing technical and organizational security measures to protect transferred data

By using our Website and services, you acknowledge and consent to the transfer of your information to the United States and other countries as described in this Privacy Policy. Please note that the United States and other countries may have different data protection laws than those in your home country.

13. Do Not Track Signals

Some browsers and devices allow you to transmit a "Do Not Track" (DNT) signal to websites you visit. Currently, there is no uniform industry standard for how websites should respond to DNT signals. At this time, our Website does not respond to DNT signals. However, you can manage your preferences regarding tracking technologies through our cookie management tools and the opt-out mechanisms described in Section 9 of this Privacy Policy.

14. Third-Party Links

Our Website may contain links to third-party websites, social media platforms, payment portals, and other online services. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy practices, or policies of third-party websites and are not responsible for their data collection activities. We encourage you to review the privacy policies of any third-party sites you visit before submitting any personal information. The inclusion of a link on our Website does not constitute an endorsement of the third-party website or its privacy practices.

15. California Privacy Rights — Additional Disclosures

In addition to the rights described in Section 8, California residents are entitled to the following under California law:

15.1 "Shine the Light" Law (California Civil Code § 1798.83)

California residents may request information about disclosures of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. To make such a request, please contact us at [email protected].

15.2 Sensitive Personal Information

Under the CPRA, certain categories of information are classified as "sensitive personal information." We only collect and use sensitive personal information to the extent reasonably necessary to provide our services or as required by law, and we do not use sensitive personal information for inferring characteristics about consumers.

15.3 Categories of Personal Information Collected (CCPA Disclosure)

For purposes of the CCPA, the categories of personal information we have collected in the preceding 12 months include:

• Identifiers (name, email, phone, IP address)
• Commercial information (purchase history, order preferences)
• Internet or other electronic network activity (browsing history on our Website)
• Geolocation data (approximate location derived from IP address; precise location with consent)
• Inferences drawn from personal information to create a profile about preferences

16. Contact Us — Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us:

We are committed to resolving privacy concerns promptly and transparently. When you contact us with a privacy-related inquiry, please include:

• Your full name and contact information
• A clear description of your question or request
• Any relevant order numbers or account information (if applicable)
• Your state of residence (to ensure we apply the correct legal framework)

17. Filing a Complaint with a Data Protection Authority

If you believe that your privacy rights have been violated and we have failed to adequately address your concerns, you have the right to file a complaint with the relevant regulatory authority.

17.1 Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) enforces federal consumer protection laws, including laws related to privacy and data security. You may file a complaint with the FTC at:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580

17.2 California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Blvd., Sacramento, CA 95834

17.3 State Attorney General Offices

Residents of other states may also have the right to file complaints with their respective state Attorney General's office or applicable consumer protection agency regarding potential violations of state privacy laws. We encourage you to consult the appropriate authority for your state of residence.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes to this Privacy Policy, we will:

• Post the updated Privacy Policy on our Website with a revised "Last Updated" date
• Notify you by email (if you have provided us with your email address) for material changes
• Display a prominent notice on our Website highlighting the key changes

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website or services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

19. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United States of America and applicable state laws. Any disputes arising from or related to this Privacy Policy shall be resolved in accordance with our Terms of Service. Our privacy practices comply with applicable federal laws, including the FTC Act (15 U.S.C. § 45), the CAN-SPAM Act (15 U.S.C. § 7701 et seq.), the COPPA (15 U.S.C. § 6501 et seq.), and applicable state privacy laws, including the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) as amended by the California Privacy Rights Act.

This Privacy Policy was last reviewed and updated on April 8, 2026. © 2026 Seasons Pizza. All rights reserved.